What We Collect and Why
When you open an account, we collect the details you submit during registration — name, email address, and contact information — alongside payment data linked to your chosen wallet. If you fund your account through DANA, OVO, or GoPay, we log the transaction reference, amount, and
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timestamp to verify the deposit and credit your balance correctly. We do not store your full wallet PIN or bank credentials; those stay inside your payment app. Beyond registration and payment, we gather standard device and session data: your IP address, browser type, and pages visited.
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This helps us detect unusual login patterns and keep your account secure. We also use cookies to remember your session state so you are not logged out between pages. Data collected during account verification is kept for the period required under applicable financial compliance rules for
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the regions where we operate. You can request a summary of what we hold at any time by contacting our support team. Access to this data and the applicable retention rules depend on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.